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SARS efiling 2021: Few things You Need To Know



SARS has announced the opening of the filing season for individual taxpayers which will run from 1 July – 23 November.

The revenue collector and chairman of South African Revenue Service (SARS) commissioner Edward Kieswetter have encouraged taxpayers to file online when making their payments but said that taxpayers who cannot file online can do so physically at a SARS branch by appointment only, as it has temporarily closed its physical branches due to concerns around the third wave of Covid-19 infections currently impacting the country.

It said that the temporary closure of the tax branches will not affect the start of the filing season for individuals who traditionally file via eFiling or the SARS MobiApp.

These taxpayers are encouraged to continue doing so digitally, starting from 1 July 2021, it said. However, branch filing will not commence on this date.

“At this stage, we plan to commence physical branch visits on 16 August 2021 but will review this continuously. Taxpayers are advised not to come to a SARS branch. The branches will be closed until an announcement is made confirming the reopening date.”

During the branch closures, taxpayers who require assistance to file online will be assisted telephonically with the support of dedicated SARS staff, it said.

What Is SARS eFiling?

SARS eFiling is a free, online process for the submission of returns and declarations and other related services in South Africa.

This free service allows taxpayers, tax practitioners and businesses to register free of charge and submit returns and declarations, make payments and perform a number of other interactions with SARS in a secure online environment.

Taxpayers registered for eFiling can engage with SARS online for the submission of returns and declarations and payments in respect of taxes, duties, levies and contributions.

How To Make Payments On SARS In South Africa

Taxpayers, both individuals and businesses, are required to fully tax compliant through on-time submission of returns and payments, to avoid penalties and interest being charged. If you owe money to SARS and need to make payments arrangements.

Top Tip: Not sure when the submission dates are? 

Important If the submission date falls on a weekend or public holiday, you need to submit the return/declaration together with your payment, if applicable, by the last business day before the weekend or public holiday.

In instances where taxpayers are not compliant and have outstanding tax debt, the Debt Management department is committed to assisting businesses and individuals to become fully compliant.

If you want to make a payment to SARS, there are a number of options e.g. at a bank, via eFiling and via EFT. For more detail on payment options, click here.

To see how to release payment at your bank, click here.

In addition to the available payment options, Customs payments can also be made at any SARS Customs office, for more information please read GEN-PAYM-01-G01 – SARS Payment Rules – External Guide.

If you need to change your banking details you can do it:

On eFiling if you’re a registered eFiler

On the SARS MobiApp by clicking on the Profile Management button.

In person at any SARS branch if you’re not registered with eFiling (this may require you to make an appointment).

When completing and submitting your Income Tax Return for Individuals (ITR12).

25 May 2021 – Taxpayers, your turn to file your tax return starts on 1 July this year. The good news is that a significant number of individual taxpayers will be auto-assessed again this year, and this process will start in July.  No need to call us, we will send you an SMS if you are selected to be auto-assessed. If you accept your auto-assessment, any under or overpayment of tax will be processed as normal. If you want to edit your return, you can file your return on eFiling or the SARS MobiApp. More information on how to prepare for Filing Season coming soon. 

Below Is The Filing Season 2021 dates:

  • 1 July to 23 November 2021:
  • 1 July to 31 January 2022: Provisional taxpayers including Trusts may file via eFiling or SARS MobiApp.

How To Add or Change Your Banking Details On Sars Website

To protect Taxpayers against fraud, new banking details or banking detail updates will be subject to an account verification process prior to accepting the changes.  Any refunds due will only be processed when the banking details have been verified. Refunds due will only be paid if the banking details have been confirmed as valid.


How do I add or change banking details?

If you need to add or change banking details it can be done:


Please note: Customs and Excise clients should visit their nearest SARS Customs branch for the registering and update of banking detail changes as these changes cannot be performed on eFiling. A completed DA 185 – Application form – Registration and licensing of Customs and Excise Clients – External Form and applicable supporting documents must be submitted at a branch. When requesting banking detail changes via email or by making an appointment at a SARS branch, we will:


Please note: Banking details will not be updated on the SARS systems if requested by:


  • Fax
  • Post
  • Telephone.


Who can change banking details?

Only Taxpayers, Registered Representatives or Registered Tax Practitioners are allowed to change banking details.
The Registered Representative’s details must match those on the SARS system. For more information see ‘Single Registration’.

Tax Practitioners may request banking detail changes on behalf of Taxpayers in all instances, including exceptional circumstances. Please note, a Requestor with mandate is only allowed to do the changes in exceptional circumstances. For more details on the exceptional circumstances, you can refer to the Change of Banking Details – External Guide.


  • The TPPOA form (Special Power of Attorney by Practitioners) hasn’t been updated yet to remove the exclusion of change of banking details. SARS will accept the form until this is updated.
  • The “Authority on Special Power of Attorney by Tax Practitioner” presented to the staff member is NOT acceptable for updating banking details.


SARS will allow a once-off instruction to add or change banking details for an Entity other than the above-mentioned group under unique circumstances. See the list of exceptions and the supporting documents (relevant material) needed.

What are valid bank accounts?

A valid bank account is:


  • A cheque, savings or transmission account type
  • With a valid branch number
  • Held at a valid bank
  • In the name of the Taxpayer(s)
  • Not a credit card, bond or foreign bank account.

Joint Accounts (Shared Accounts)

Where a Taxpayer shares a bank account with his/her spouse, it is no longer necessary for both spouses to visit the SARS branch for verification purposes.  It is only necessary for the spouse requesting the banking detail change to visit the SARS branch.


All the supporting documents (relevant material) must be provided, including a certified copy of the marriage certificate or an affidavit for life partners, whichever one is applicable.

What is needed to add or change banking details?

For a detailed list of the supporting documents required under each unique circumstance, please click here.

What additional documents will be needed?

The following additional documents may be needed for different scenarios:

All letters must be in one of the official South African languages. If not, SARS will ask for a translation.

Companies [Corporate Income Tax (CIT) including Body Corporates]
Either a copy of:

Copy of Certificate of Incorporation in the case of a Company
A Partnership/Joint Venture agreement
A trust deed together with the minutes of a meeting specifying who is authorised to act on behalf of a trust
A Foreign donor agreement between the applicable country and South Africa in the case of a foreign donor-funded project
The founding documents for Body Corporates.

Letter of appointment where the request is received from the Representative.
Resolution letter of appointment from the Company where the request is received from the Representative for the first time.

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